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Reviews On My apartment locator was Mark Madrid and the trait that stuck out the most to me about him was how quick he was to find me a place. He had already made a list of places for me to see within a couple of hours. He was responsive, friendly, and just overall a genuine person which is quite rare to find. Once I had applied to a place he made follow up calls to the complex for me to obtain my application status, move-in details, and any other information I needed and would inform me immediately. I had been living in extended stay hotels for months and thought I wouldn't be able to find a place on my own, but Mark found something that fit my needs perfectly. I thank him greatly because it has been so long since I had the feeling of a real home to call my own. I highly recommend Mark! Stay safe everyone!-Jordanread more
Jordan Carlozzi
00:46 02 Dec 20
Loren Steve's was the absolute best! I was on a real time crunch to get a new apartment and she came through with multiple apartments and found the best one with her help. I love my new place and I wouldn't have been able to find it with out her help, thank you!read more
B
23:10 29 Nov 20
Raj Patel was super helpful with finding a perfect apartment for me! I’m moving from Colorado to Texas and I’m not able to physically see the apartments so he was very helpful. Extremely responsive to texts and sent me several nice apartments to look at. He set up my FaceTime tour with the apartment that I leased with and I’m very happy with it! Thanks Raj!read more
Whitney
05:48 10 Nov 20
Jess Rodriguez was fantastic to work with and went above and beyond in helping me with my search, making it possible for me to orchestrate a long-distance move in a short timespan. I reached out via the text feature & received a response from Jess within about 2 minutes.She quickly pulled together a huge list of potential complexes & units that met my wish list, and even put together a video review of each of the properties since I wasn't in town to feel out the neighborhoods. Her neighborhood recommendations were spot on. All-in-all, I was able to lock down a great space and a great deal within 5 days of reaching out to her.Would highly recommend Jess & Apartment Experts to anyone looking to move into the area!read more
Matt Zeiser
03:25 01 Nov 20
Claire was incredibly helpful! She picked lots of good places for us, and we narrowed it down to our favorites. On the tour she was a great spokesperson for our needs and she gave very frank and insightful opinions on each place. Finding the perfect apartment was a breeze with her!read more
Laura Sterling
00:16 21 Oct 20
Working with Darci was awesome! I have not worked with an apartment locator before... let alone rented an apartment in a very long time, so I was very nervous and unfamiliar with the whole process! She was very responsive, patient, and so nice/friendly during it all I felt like I was just chatting with an old friend who was helping me find a home! I can be very shy and not talkative around new people so for me to say that is huge. The apartment that I ended up renting is the absolute perfect fit for me and my brother and we love the place so much. I’ll definitely be working with Darci when I’m ready to move again or refer my friends/family to her! Thank you again for being so awesome girl 😊😎read more
Kristen Fogle
19:24 16 Oct 20
I was moving from Houston and didn’t have the opportunity to physically see any apartments. I also had a really tight budget. Darci was able to find me the perfect place for my first Austin apartment. I absolutely love the area that its in. I will definitely work with Darci again for my next apartment.read more
Pete Howell
17:57 16 Oct 20
Claire was awesome! Professional responsible and very flexible. Provided me different options and checked in on me frequently throughout the process.
Paula Taylor
20:40 10 Oct 20
Moving here from Chicago was so easy with Darci’s help. She found me my place and it’s wonderful. I highly recommend her to anyone that is just starting out in Texas and needs a helping hand with the most important part of moving which is finding a place. Thanks so much Darci!!read more
Bradley Skelly
15:22 09 Oct 20
Steve is a mad man!!! I was ready to give up looking, he stayed on the hunt. Man on a mission to find you the place you need. Definitely will recommend this man's service to anyone I know.read more
justin davis
19:51 08 Oct 20
Claire was amazingly helpful helping us find our apartment in Austin. We had a lot of specifics we were looking for and she helped us find a place that fit all of them. Highly recommend!read more
Matthew Laycock
18:31 07 Oct 20
Daniel is absolutely AMAZING. I told him what I needed and he found us the perfect place in less than 24 hours. I cannot recommend him enough. ❤️
Brianna Buford
16:16 07 Oct 20
Darci is hands down the best apartment locator in Austin. I've been living in Austin for 5 years and have had 3 different locators but Darci made our experience so amazing, my friends and family would be seeking her help from here on. She asked me and my wife what our requirements were and gave us a list of apartments that we would possibly like. She scheduled the tours for us, followed up with us. Once we did finalize on that apartment she took her time to make sure the leasing process was simple not time consuming. Highly recommend Darci to everyone. Once again, thank you Darci for putting hours and hours of effort in finding us our ideal apartment!read more
Affan Baig
15:00 07 Oct 20
Jess Rodriguez was absolutely fantastic. After months of searching on our own, we decided to get some help and her hard work got us a great apartment within 8 DAYS. Even with multiple changes to our criteria, Jess immediately responded with options that were most suited to our needs. All of her suggestions were spot on and exactly the type of properties we had in mind. She was available to answer random questions late at night and always had time for a phone call if we needed something explained. When we viewed the listings, she had questions for the leasing agent that we hadn't even thought of and constantly seemed invested in our search. We are extremely happy with the location we chose and even after signing the lease she has followed up to make sure we don't need anything else.read more
Olivia Johanneck
00:22 01 Oct 20
Met with one of the locators here, Marissa Pate, yesterday and was able to apply to one of the options that very night. I needed assistance because of previous records preventing me from having all the options to choose from by myself. She gave me enough of a range to pick from and explained more about how to go about the application process with my circumstances! I felt totally hopeless this week that I would be without housing in a few weeks once my lease is over, and now my hope has been restored! Thank you Marissa! I would highly recommend her to anybody.read more
Marissa Edwards
17:23 30 Sep 20
Richard helped my wife and I find our new apartment and was always responsive to whatever we were looking for. Very friendly guy, kudos to Richard!
Bryan Jacob Sangmook
15:47 15 Sep 20
Mr. Ryan Rivas provided us with excellent service, even accommodating the international time difference which we had to work with given our situation.He was professional, responded quickly and effectively to all questions and concerns, even when some apartment complexes misrepresented their rates and apartments. He was in our corner the whole time, and I cannot recommend him enough!read more
Eric Loster
02:34 12 Sep 20
I can’t tell you how impressed I am with this service. My partner and I had built an excel sheet to track ~50 potential Austin apartments, and after the first day of viewing them, we knew we needed help. I reached out to Apartment Experts in an Instagram DM and was sent a text from Mike Scaffide only a few minutes later. Within two hours, at 8pm, Mike and I were on a Zoom call, flipping through apartments that met my *tough* criteria. And he flipped through them fast too, which I loved! It was easy to narrow down the options we went through. The next morning Mike set up viewings for us at three locations, we viewed all three and made our choice later that day. I can’t believe the stress we had put on ourselves trying to figure this out with an excel sheet and our own Googling. I will always use this service moving forward.read more
Bre Roz
18:28 08 Sep 20
I worked with Jess R and she was amazing!! After giving me a whopping 28 options with every detail I could think of in one comprehensive place, we were able to find me the perfect apartment in LESS THAN A WEEK! Oh and I was in Philadelphia the entire time. Jess FaceTimed me while touring the space and thoroughly explained what I can expect having never been to Austin before but randomly moving there. I can’t thank Jess enough!read more
Emily Weichel
14:03 07 Sep 20
I recently used this company to help me find a new apartment on the fly. Steve was very helpful and had me set up within a day. I would definitely recommend Apartment Experts to a friend.read more
J Conway
14:16 06 Sep 20
After initially moving to Austin in a hurry and trying to navigate the craziness that is the Austin apartment scene, I turned to Apartment Experts and was connected with apartment locator Tonia Jones. My timeline was less than ideal by every measure, but Tonia was responsive, professional, and most of all, hopeful we would find something I liked within my budget. A couple moves later within Austin, and Tonia has remained such a vital resource and steady each time. She invests time and energy in identifying the best prospects, and as a result, I have never felt like there was any pressure to settle for something I didn't fully love. Tonia's passion, coupled with her upbeat and positive energy, made the tumultuous task of apartment hunting an enjoyable and meaningful experience. Without her help, I'm sure my experience moving would not have been quite the same.read more
Ryan Adams
03:23 13 Aug 20
Sue Ellen Lopez is AMAZING!! She actually listens to your needs, wants and concerns. She is kind, funny and 100% ready to go to bat for you! I had been looking on my own for months, and she found my new home within ONE day of touring! She will make sure you are treated fairly and get what you’re looking for! HIGHLY recommended!!read more
shawn dooms
16:02 28 Jul 20
I tried looking for my apartment by my self and it turned out to be more difficult than it though it would be. I had a friend recommended Sue and they told me she was awesome so if figured I’ll give her a shot. I wasn’t sure if she was going to be able to help me because I only had to weeks to find my place. I call Sue and she picked right up. After she found out I had only two weeks to find a place, she told me that I will be her priority because of the timeline. I was a bit skeptical but she delivered everything she promised!! What I liked about Sue is she was honest and attentive. I couldn’t be more happy and would highly recommend her to everyone I know.read more
marleywrx
22:51 22 Jul 20
My locator, Nick, is the best! This is my second time to use his services and he is a real miracle worker! I could not have found these great places without him! He is a joy to work with, and he is very perceptive of what my likes and dislikes are. He found me the perfect apartment the first time, which I leased for a year and a half, until I had to move to a different area. And now, he has found me the ideal apartment to fit all my needs. Not to mention, a great move-in special. I highly recommend him!!read more
Luisa Austin
15:46 17 Jul 20
Loren made my first time finding an apartment easy! She was super nice, understanding and knowledgeable about the locations she picked out for me. We found the perfect complex on the first try! I definitely recommend!!read more
Angelica Rodriguez
13:53 15 Jul 20
I worked with Jess and she is incredible. I gave her my parameters and she was able to find places I had no idea existed at amazing rates. She was also so quick to text back she is practically psychic. If you want to sit back and let a pro find what you’re looking for this is the way to go.read more
Nathan Rothschild
21:08 10 Jul 20
Steve is the gentleman who helped me find my new place and the experience couldn’t have been better. He was very pleasant and extremely helpful and knowledgeable about the city. He was honest about the places he showed me and even drove me to look at the room. I highly recommend apartment experts and definitely recommend Steve. Great dude.read more
Zachary Garner
16:14 02 Jul 20
Sue Ellen Lopez is by far the best Apartment Locator I have worked with in Austin. Throughout our entire search together for an apartment she was kind, courteous, patient, knowledgeable. I was extremely indecisive, yet she helped me weigh the pros and cons of each living scenario. She found me the best deal for an apartment that is within walking distance to tons of great amenities and even a Metro Rail station. I also received two months free. This is my first apartment ever and she made a very intimidating process into something that was quick and easy for me to understand. She saved me a lot of time and stress. Best of all, she was a friend throughout the entire process. I will gladly recommend her to anyone that is looking for a place to call home. Thank you again to Sue Ellen Lopez of Apartment Experts Apartment Locators.read more
Lajuante Murray
17:45 30 Jun 20
We worked with Jess Rodriguez to help us find an apartment that met our must-haves and our personality in Austin. She was very prompt with her emails and messages and within a day had found us a handful of apartments to explore. Thanks to Jess we found a great apartment to explore Austin from!read more
Justine Swenson
19:34 25 Jun 20
I worked with Darci to help find an apartment for my impending move to Austin. Even though I didn't end up choosing one of the apartments she suggested, I appreciated her willingness to put in the effort. She found about 10 places in my ideal price range/location and was super easy to work with. I strongly recommend working with this company!read more
Sam Saxena
19:08 24 Jun 20
Trevor Arnold is the best and most brilliant apartment locating agent/real estate agent I have ever worked with, and I have lived all over the country! Within hours after our first call, he created a personalized portfolio and video showing me options of exactly what I was looking for. He was so patient and knowledgeable with a kind attitude and upbeat personality who found me my next dream home in one day. Incredible! I highly recommend choosing Trevor to work with when you’re looking for a place anywhere in the Austin area!read more
Helina Mehta
14:54 20 Jun 20
Steve H. was very patient and accommodating in helping my choose an apartment, and he has helped me for the last two years now. I recommend them!
Vikram Murali
15:33 16 Jun 20
I literally never write google reviews, or reviews in general, but Claire was AMAZING to work with!My girlfriend and I were super worried when we first started our search as we are moving from NYC with no connections or way of visiting down in Austin before our move, and we were definitely a special case in terms of our budget and circumstances.We also had quite a few specific wants and needs in our apartment search and yet Claire was not only able to meet all of our wants and needs in a professional and responsive manner, but she was able to do so in LESS THAN A WEEK!From the time we called her to the time we signed our lease was, I believe, 8 or 9 days! We couldn't ask for a better locator, and we would 20 times out of 10 recommend Claire and Apartment Experts for your Apartment search in Austin. 🙂read more
Sean Tsyganovsky
18:43 14 Jun 20
I'm sitting here in this quarantine pandemic situation and realized its time to move my family out of this place ASAP! I reached out to a few other locators but Richard responded super fast and I told him what I was looking for and my situation. We met up that day and he already had very nice apartments in the area of town I was looking and they also had move in deals! I found the one I liked and checked it out and within a couple days we signed the lease. I would have never been able to locate and find this place during these crazy times without Richard's amazing skills and laser focus. I greatly appreciate his time, help and dedication. He checked in during the process to make sure everything was going smoothly with the apartment people. He's the man and I will be using him for any of my future moves.read more
Harold Gray
16:37 13 Jun 20
Nick helped me find a cute place in the part of town I wanted within 1 day! It was quick, painless, and easy.
Karla Wanjiru
04:04 06 Jun 20
Nick assisted us and his professionalism and customer service were top. Criteria was provided for the need. His suggestions were spot on. He has been in the business over 10 years so he is very knowledgeable about the area and apartments. So much time was saved and he was aware of specials which weren't always advertised. Excellent choice.read more
Debbie McLaughlin
19:17 04 Jun 20
Highly recommend using Apartment Experts! Sue Ellen was the best, I work in property management and the last thing I wanted to do on a Thursday was tour more apartments! Luckily sue ellen made the experience so relaxing!she had everything prepared that way We could hit the ground running and find me a home! She listened to everything I needed in my new home and found me exactly what I was looking for as far as price range, location and amenities! she also went above and beyond after my application process with the complex I chose. she reached out to them for further information that way I could be at ease! I am so happy we found my new home and I look forward to using Sue Ellen in the future when I’m in the market again for a new place! Thank you for helping me find the perfect home!read more
Audrey Bledsoe
05:15 27 May 20
Everyone knows that searching for a new home can be and usually is very frustrating and stressful. Thankfully, I had Apartment Experts, Darci Heald in particular, guiding and assisting me every step of the way. Unfortunately it took quite a few viewings and tours to find the "right" place, but no matter how many or how often, Darci was up for the challenge! Always proactive, professional, and attentive, she was ready to assist, day in and day out until I was happy. Let's be honest, I'm quite picky!! Even helping with the entire application process. Not sure what I would have done, or more importantly where I would have ended up, if she wasn't the ROCKSTAR she turned out to be!Thanks Darci !!!read more
Volgy KTX
21:26 26 May 20
Loren is the most helpful and timely locator I have ever worked with. She worked quickly and efficiently and found literally the best deals in town. 10-10 would recommend. Thanks Loren!read more
Daniel Nguyen
18:01 19 May 20
Wanted to say thank you to John who spent an afternoon helping me find an apartment as I started a new job in Austin. He really took into account my personal circumstance and must haves and helped me narrow down my choices. He was great to work with and I highly recommend.read more
Sandra Soliz
01:11 10 Apr 20
I was skeptical going here. I went to a similar type company and i left frustrated and angry. However that being said, i was able to find a place i liked, and more importantly my wife liked. Trevor, was knowledgeable and patient. Really keyed in on finding what i wanted. Also you can tell he's excited to help you. Which goes a long way when someone has positive energy. 10/10 would use again.Seriously. Ask for Trevor! You won't be disappointed.read more
Justin Slattery
23:16 19 Mar 20
I previously used Apartment Experts 3 years ago when moving from Charleston, SC to Austin. Thinking I had a better idea of the city after a couple years, I tried apartment hunting on my own and with a smaller company. Lesson learned!I went straight back to Apartment Experts and heard from Sue Ellen within 5 minutes of reaching out online. It was well after 5pm, so I was shocked at the quick response. We chatted about the timing of my upcoming move, where I wanted to be, my requirements and my budget. She explained that I was a few weeks early and we put time on the calendar to reconnect. She reached out to several complexes for availability, specials and to clarify amenities for me. She then showed me the properties on a map so I could narrow down any that were too far out. We spent a few hours on Saturday driving to 5 places. She gave me great feedback, questions that I should consider, and by the last stop, I had decided where to live. I filled out an app and signed 2 days later. Thank you for taking the stress and work out of apartment hunting, Sue Ellen. I really felt like I had a friend helping me with the process and would highly encourage anyone to use her as a resource. She knows the area and she cares!!read more
Candace Lutz
15:20 19 Mar 20
Jess was amazing to work with. She really took the time to go through all of my options within my budget and apartment amenities I was looking for. She stayed with me throughout the entire process and I was able to sign a lease that same day. This experience truly took so much stress off my shoulders. I highly recommend Apartment Experts!read more
Vanessa Pérez
17:56 04 Mar 20
Richard H was absolutely a delight. Knowledgeable, and fun. The best part is he actually cares about which apartment you end up in... what ever is best for his clients he will do! Plus he’s great company. Highly, highly, highly recommend him!!read more
Robert Vaughan
23:57 29 Feb 20
I was referred to Richard Hackey by a friend and he has been amazing to work with. This was an unexpected move due to a life change and his calming, positive presence made this apartment search much easier for me. I appreciate his ability to filter through all of the data based on my needs while asking the right questions during our site visits. He made me very comfortable (a rare thing) and gave me great advice. I highly recommend him. Richard can provide a list of options it would take the average person hours to generate, plus his knowledge of the industry as well as the market make him a valuable resource for anyone needing a new apartment. Don’t do it alone. Call an expert! If you want someone who is kind, business savvy, and detail oriented - call Richard!read more
Leigh-Ann Galpin
20:10 07 Feb 20
Jess took out all the stress...honestly, what I expected to be an overwhelming, tedious experience ended up being the most relaxing, rewarding (quick!) journey. Jess is so organized, sweet, & passionate — the moment I stepped foot into her office I knew I was both in a safe space & in great hands. Jess was absolutely determined to help me find my home, my sanctuary, & that she did. No question to big or too small; jess was there by my side throughout this entire journey. Her invested & caring personality is wholesome, authentic, & genuine. Thank you so much Jess for helping me find my dream home. Words cannot express enough of my gratitude. Thank you.read more
Sami Blumenthal
02:45 07 Feb 20
Hey if you're looking for the perfect place for you and your pets, call apartment experts and ask for Darci Heald, literally best phone call I ever made. She takes care of business, she responds quickly, extremely patient and shes really cool. We found the perfect place for an amazing deal after seeing like a ton of places, thanks to her. So please save yourself the headache of finding a place and call Darci.read more
Schuyler Facker
00:28 22 Jan 20
Sue Ellen helped me out when I thought there was no hope! I came in dead tired from working a 4am shift, and this beautiful angel of a person was nice enough to give coffee from her personal stash to perk me up, then we got to work and she was able to find 3 properties to show me that day! After the second one I knew I found home. I filled out the application and Ms. Sue Ellen stayed on top of them and I was contacted within a few days with approval. I don't think, in fact I know I wouldn't have found this place if it hadn't been for her! She's the best and I highly recommend using her for your apartment needs!read more
Tiffany Dejesus
12:15 14 Jan 20
Why have we never used a locator? Jess Rodriguez made it so easy! She took all the stress off of us by helping us narrow down our options, making sure we got as many deals as possible, went on the tours with us and just made sure we got best value for our money. A specific thing we appreciated was that on tours, she initiated the conversation and ensured the complexes would offer everything we were looking for at the prices they advertised. We ultimately saved hundreds of dollars in fees thanks to her! Can’t recommend enough!read more
Caroline Anderson
16:00 23 Dec 19
My experience with Sue Ellen was amazing. She helped me out so much and didn't give up in helping me find an apartment. She would keep me in the loop and would answer my phone calls or text messages almost immediately. She is a very cheerful and positive person. Always had a smile on her face,very friendly, very positive. I'm happy I got her to help me. Sue Ellen is the best!read more
Doraelia Gonzalez
16:56 19 Dec 19
My fiance and I love our apartment! We worked with Juana Faudoa and she made everything really easy, we wouldn't have found it without her! Juana is very helpful and always got back to us quickly whenever we needed anything. We will definitely ask her to help us find our next place whenever we move next!read more
Casey Archer
17:22 17 Dec 19
From day one, I had such an amazing experience with Sue Ellen Lopez at Apartment Experts. She made sure to get everything I wanted and needed & gave me all the best options that it made me hard to choose one place! Sue was attentive, made sure to answer ANY question I had and always there. I definitely recommend using Apartment Experts, especially Sue!read more
Frances Suarez
20:59 16 Dec 19
I worked with Anthony and was really happy with his professionalism in helping me find an apartment. He went ahead to all the spots we considered to give them a heads up of my visit, and made it super simple to find what I wanted. His knowledge of the Austin area comes from years of experience and it shows! Can't thank him enough for his help and I would definitely recommend him to anyone to trying to find a new place to call home in Austin, Texas!read more
Madelyn Albracht
17:38 16 Dec 19
This was the Best Decision I made during my Apartment search in Austin coming from Dallas. Loren Stevens was my Apartment Expert and she was Incredible. She has a vast knowledge of the greater Austin area. She found me the most amazing area with plenty of upscale apartments to choose from. After touring several Apartment communities and being well known and liked in the area by every apartment we visited, made it feel like you were getting the VIP treatment every where you went. If you choose Apartment Experts you have to work with Loren Stevens as she is truly The Apartment Expert.read more
James Haigwood
01:30 06 Dec 19
I worked with Sue Ellen to help me find an apartment. She was awesome throughout the process. I did not have a car so she drove me to the different properties to tour them. She is very professional and friendly. I would definitely recommend working with her. Thank you!read more
Colton Kaplan
19:05 24 Nov 19
Best experience ever finding an apartment. It's not easy moving from a different state when you don't have the time and is traveling out of the country. First, Melissa Nelson actually gave me a call so she could understand more of my needs and wants instead of just reading off the form I filled out. She was quick to put together a link of 9 properties and write me an email with each apartment complex rent, square footage and what was close by in the area. After I picked a couple of places she went to the apartments and FaceTime me to show me everything.It's been 1 months since I moved and I'm happy with the location and apartment I picked. I wouldn't have been able to find the perfect place without Melissa! Thank you!read more
Fernanda Silva
17:23 17 Nov 19
I worked with Loren Steves here and she made the whole experience completely stress-free!! I was relocating from out of town and she helped me take the uncertainty out of finding the right apartment, in the right location, close to work, etc. She was incredibly understanding throughout the whole process and help me make the best decision for me! I can not recommend her enough! She does thorough research before you go tour building with her, and helped me make sure I asked the right questions during the tours. Would give 10 stars if I could! Thank you Loren!!!read more
Emmi Nordale
17:58 30 Oct 19
I was unsure of how to go about finding a decent apartment in a nice part of town that would work with my less than perfect background. But Sue Ellen confidently made my search so seamless. She found me options within my daily commute and job location. She came along to the apartment walk-through and asked all the questions on my behalf I would never had thought to ask. She was my apartment concierge! Not only was I approved for the apartment of my dreams but she stayed in communication every step of the way. She's motivated and very experienced in her role and I would highly recommend her!read more
Randy Ortega
04:28 03 Oct 19
Melissa Nelson was so amazing 15/10 I recommend her!!! She’s like actually magical. I have no idea how she found my perfect apartment that fast. She’s super warm, accommodating, understanding, easy to talk to. No time wasted with her and I’ll be using her from now on. Thanks Melissa! -Brianread more
Brian H
02:43 20 Sep 19
Melissa Nelson is hands down the best apartment locator in Austin. She’s know this city very well, has amazing relationships with a lot of different complexes and communities which is very helpful when you are looking for an apartment with top notch management. It’s crazy how she’s able to stay up to date with all the specials, new builds, apartments features, staff, etc. Melissa was super respectful of our requests and budget and we ended up getting approved for our dream home in an amazing location.read more
Nilyria Smithson
01:57 17 Sep 19
Loren is THE girl! Attentive, prepared, flexible, detail oriented, always with a positive attitude and a true "go getter". I liked her from the first moment. She knows what she's is doing, she loves her job and that is a total game changer. Amazing listener, incredible planner, truly genuine person, her approach (a sophisticated mix of fierceness, knowledge, care, flexibility, and immediate responsiveness) is what made us trust her throughout this journey. She found our apartment in less than 24 hrs. But she worked tirelessly for another 3 days to humor my crazy requests. Always with a smile! What a trouper.read more
chiara tomassini
14:55 15 Sep 19
Loren is the best! So kind, so helpful, replies to texts and emails quickly. We were so overwhelmed with options and she was able to find us a perfect list of apartments to choose from. She helped us find deals that we couldn’t have found on our own that saved us a ton of money. She is also just an awesome person to spend an afternoon with while searching for apartments. Bubbly, extremely knowledgeable about the city and about apartment policies etc. HIGHLY RECOMMEND!read more
Travis Poore
23:19 09 Sep 19
I highly recommend Jess Rodriguez! Jess was such a great help and was able to help me find a new apartment the first day we met. I was blown away by her knowledge about the different areas of the city and even knowledge of so many different apartment complexes. Jess really knows her stuff and is a true professional. Throughout the entire process I always felt that Jess was looking out for my best interest. If you're looking for a new place do yourself a favor and go see Jess!read more
Justin Lynch
00:50 02 Sep 19
Sue Ellen was quick, on point, friendly and professional. She met all my needs and found me an apartment on first visit, she kept me up to date with everything happening during application process. She is on top of her game and I am grateful for her services, couldnt of asked for a better experience. Recommended for anyone looking for an apartment in Austin, no matter what options or requirements. Thank you again!read more
Koyote Lutz
22:30 28 Aug 19
Loren Steves is amazing. I messaged her in a panic needing to find an apartment in a very short time frame and she responded within minutes. We were able to view apartments the next day and I was able to find an apartment I was very happy with. Even with my time constraints, Loren made it work and I’m so happy I reached out to her. Definitely recommend.read more
Jackquelynn Hernandez
21:09 27 Aug 19
Had a great time with Melissa Nelson. Worked with me till the end and found us a great place. Couldn't be happier with my experience. Great time Great Conversations and showed some Great options.read more
Jacob Christopher
22:10 09 Aug 19
Apartment locator are the best ! I definitely recommend Melissa Nelson! She is amazing definitely hear what u want, always finds nothing but the best in your price range! This is my second time coming to her as always service is amazing and we love her.read more
Mariah Lopez
18:09 30 Jul 19
Sue Ellen Lopez was THE BEST! I had some things come up on my credit that was preventing me from getting approved but that didn’t stop Sue Ellen from helping me find the perfect place for my situation. She was caring, attentive, and reassured me that she would do her best and she most definitely did! I’m beyond pleased with her service and look forward to working with her in the future! :))read more
Jasmine Heskey
22:08 10 Jul 19
Loren was a lifesaver!! I am from Atlanta and knew NOTHING about where to live in Austin. Loren ran into us as one of the apartments that we were trying to tour (her apartment, actually!), and was a true God send. I got a great deal and signed my new lease the same day that I toured with her. Also, she used to be an Austin tour guide and is super cool, so highly recommend:)read more
Krista Hill
17:45 08 Jul 19
I recently moved to Austin for graduate school and was very nervous about finding an apartment in a city I knew nothing about. Working with Jess took all of those nerves away! We spoke on the phone before meeting, which allowed her to do an extensive search perfectly customized to me. When we met she had narrowed down the options to only the spots that she felt truly fit my needs - from there we narrowed down the search together even more and went on visits - she's so good I had a place within a few hours! She was so gracious and helped me get more acquainted with the city and gave me AWESOME food recs!read more
Chloe Craig
15:48 01 Jul 19
I highly recommend working with Richard Hackey! He helped me find the perfect apartment in the location I was looking for and within my price range. He was very knowledge, efficient, and made the process easy and fun. So glad I found him!read more
Mayra Marquez
22:29 27 Jun 19
My first experience with Apartment Experts was very welcoming and understanding to my apartment needs and concerns. I accidentally reached out via phone call while looking at apartments on my own, and I am glad that I was able to be put in touch with them.Richard Hackey is a fantastic person to work with. He was able to quickly find me locations that would be a good fit for me and fit my somewhat rushed time frame and budget, and he personally took me to them, all on the same day of my call. He is a great person to have around during your on-site apartment hunting, putting so much care into finding you the right place to live, and knowing so much about Austin apartments. He’ll definitely be the person I reach out to for my next move!read more
Jose Roque
13:10 27 Jun 19
I had an amazing experience with Apartment Experts! Loren was awesome and helped me find the perfect apartment within my price range. We did it all in one session too! She had a great list picked out when I got there and we narrowed down from there. We looked at the places left and I fell in love with one of the choices. Loren was so friendly and helpful and listened to all my wants and concerns. I’ll definitely be going back the next time I’m looking for an apartment, and I’ll be sending anyone looking her way!read more
Floyd Barnes
18:39 16 Jun 19
I worked with Jess for a very short, but very effective amount of time! I heard about her from my cousin and then passed her information along to a friend. When Jess and I got in touch I knew exactly what I was looking for and she knew exactly where to look. She was extremely friendly and got me exactly where I wanted to be. At no point during the process did Jess make me feel as though I needed to rush through what we were doing. She ensured that if I didn't like what I saw that she would find the perfect apartment. We had looked at 2 apartments and based on what I was looking at previously, I knew she brought me to the places with the best deals possible. Thank you Jess for your honesty and integrity! You're amazing! Highly recommend her!read more
Kennedy Wischmeyer
19:44 10 Jun 19
I highly recommend working Nick U. Nick phoned every apartment on my list that I wanted to visit and asked for lot of information from the Leasing agents at the apartments. Nick asks about application fees, trash, de-regulated/regulated electricity, and much more. This let’s me see how much money each apartment costs and makes choosing an apartment that much easier. Nick not only found me apartment I really like, but he got me the best deal too. I highly recommend going to this guy.read more
Luis T
22:22 07 Jun 19
My brother and I had a great and fun experience when working with Sue Ellen! She really puts in the time and dedication to making your apartment search a smooth and easy process. She's eager to answer all your questions and reassures you when you're having doubts. I definitely recommend her for your next apartment search!read more
Edith Garcia
16:40 07 Jun 19
I met Bobbi Wysong though Craig list & She was amazing in finding me the PERFECT apt. I wanted to live near Barton Springs & everyone told me that that would be near impossible to find a great place in my price range, but Bobbi was very positive during our computer search. I loved the first one she showed me as it had everything I wanted and more and now I'm all moved in and couldn't be Happier! Thanks Bobbi!!!read more
Valary Alexander
21:34 20 May 19
Working with Sue Ellen was amazing! She is very helpful and mindful of my needs. She is great at communicating, specially in reminding about appointments. She is extremely friendly and very empathetic. Even after I notified her that I was moving out of town, she went out of her way to recommend me a realtor in the city I am moving to!read more
Sara Barriot
19:28 13 May 19
Nick Ulrich provided excellent service, and was extremely helpful throughout the entire process. If you want someone who will dedicate their time, and effort into getting you the apartment that right for you regardless of what the complex is offering him, Nick is your guy. I had previously always tried to find apartments through the various websites, but what those lack is someone on the line talking to these complexes, and working with them to get you the best deal possible. If you're considering using apartmentexperts, I encourage you to give them a shot.read more
Stephen Pitts
17:48 13 May 19
Jess was absolutely amazing to work with! She was extremely knowledgeable and friendly, making the entire process of finding an apartment quick and seamless. I would definitely recommend her to anyone!read more
Connor Roenfeldt
14:20 09 May 19
My experience with Aisha was simple amazing. Her customer service skills were unmatched. Aisha took her time with showing me different locations that matched my interest. With being brand new to Texas, she educated me on the market and helped me find my new home. I would strongly recommend her to ANYONE. Very pleased.read more
Keshiba Barnes
23:26 06 May 19
I worked with Aisha Brown and she was so professional, patient and helpful! We just moved into our apartment and we love it!! I would recommend Aisha to any and everyone! She is a very sweet lady and you can tell she cares about helping her clients! I'm definitely thankful for her expertise and glad for the opportunity to work with her and Apartment Experts!read more
Darian Massegill
13:57 04 May 19
Great service that is a no brainer. The agent Don killed it in finding me the right apartment and somehow got me hooked up with a lease that was a solid 100 dollars under the market rate around here. Highly recommend stoping by their office before going to a leasing office on your ownread more
Tim Rush
18:24 16 Apr 19
Richard was literally the best help anyone could ask for! I was struggling to narrow down apartments that fit my needs on apartment apps and websites. After inquiring with his business, he called me shortly thereafter asking a few questions about my budget, location preferences, and other criteria I wanted. That same day he got back with me with 4 great options after doing extensive research, he sent me info and pics to every location. 3 of these locations I was really interested in viewing, and planned a trip to Austin on Saturday but changed plans on him as the last minute to see them two days earlier on a Thursday instead. He immediately and graciously reached out to each location and was able to show me the apartment I ended up signing a lease with that afternoon. The location only had one room left so I applied that night, was approved on Friday, and signed my lease on Monday! Again, I highly recommend Richard at apartment experts in Austin!read more
Brian4Reals
22:16 06 Mar 19
Alex Jaffe was amazing. He spent several days working with me relentlessly to find my perfect apartment. He went the extra mile and lined up everything to make apartment hunting a fun experience. He was extremely professional and courteous to my requests, as I was very picky in my specifications for what I needed in my home. He was very accommodating in aiding through the process and filtering through potential matches with me. I can’t recommend him enough.read more
Tyler Dickey
20:45 04 Mar 19
I was truly amazed by the services provided by Richard Hackey from Apartment Experts. Richard made it ridiculously easy for me to find the perfect apartment with all of my nit-picky demands I was looking for.Not only was my agent kind and patient but very knowledgeable and professional. Thanks again for all your help!read more
Erick Maldonado
15:11 04 Mar 19
Donovan Rich with apartment experts helped me find the perfect apartment. With me not having a perfect credit score it was very challenging finding an apartment on my own, Until i went to apartment experts! He is very kind and professional. He always has a smile on his face & he will not give up until you're satisfied with the perfect place. I am very excited to move in! 5 stars for Donovanread more
taylor mays
02:03 27 Feb 19
Russ D helped me find a rental a while back. He was very professional and helpful! Highly recommend if you're looking for a rental.
Drew Hubbeling
18:45 14 Feb 19
Michael Steven helped us find a great place. He spent time with us to narrow down many options. He was fast to respond to our text and emails, even though it was during the Christmas / New Year holiday. We were very picky and he was very patient with our requests.read more
Turbo Teri
02:00 14 Feb 19
Russell at Apartment Experts is the man. He knows his stuff and helped me find the perfect apartment fast. If your looking for an apartment I would highly suggest Russell and Apartment Experts, their service is free and takes away the stress of apartment hunting.read more
Michael Draper
23:07 13 Feb 19
My Name is Mary Allen. My apartment expert was Mrs Richard. I went to two apartment complex and I was denied. In I found him by the the grace of God. I told him my issue in I really thought I wasn't going to be able to get in a place i was already at my deadline in I was working with two different apartment locators. But Mrs Richard research and really helped me find something really at the last minute and I really appreciate him for not giving up on me. I hope y'all really keep him because he's was very professional and knew exactly what he needed to help in my critical Monet I am very grateful for him. Thanks again apartment expert's Mrs Richard is wonderful. Keep him for ever. thanksread more
Mary Allen
19:09 06 Feb 19
Jess was amazing! She was super nice and helpful. She helped me find a place that met all my needs. She made the entire process smooth. I would definitely recommend her to everyone!read more
Alejandra Garza
14:43 06 Feb 19
They found me an amazing apartment cheaper than anything I had looked at previously. Highly recommend
Stuart McNulty
16:03 29 Jan 19
Worked with Melissa Nelson. She was very patient as I am very indecisive with big decisions. She kept coming back with a great list of places. Highly recommend.
Greg Burton
17:23 18 Jan 19
I had the absolute best experience in my short time with this company than any other that I have used. Richard Hackey went above and beyond to find me a place within 30 minutes of calling him. He found me the absolute best deal in the area that I wanted and met every requirement I had for my move (lower price than expected, every single amenity we discussed, quality). I couldn't be happier! I signed the lease an hour later. His professionalism, drive, and genuine concern for his clients make him my top recommendation for anyone looking to relocate in the Austin area.read more
Nathan W
14:54 15 Jan 19
Steve Hadifar was extremely helpful and helped me find my dream apartment in less than a month. He knows the right people and resources to help out whatever a person may be looking for.read more
Justin Enfield
23:00 05 Jan 19
I was incredibly impressed with Michael Steves goal oriented action! He inquired and obtained all of my ideal living arrangements, thoroughly researched and I was moved in very nice apartments in my budget. I definitely recommend Michael with ApartmentExperts!!! 🏆 🥇 💯read more
Becca White
04:47 29 Dec 18
Travis Meador at the North Austin location is phenomenal. I highly recommend him to anyone. Not only did he find several properties meeting my particular needs, was able to save me time and money. His thorough research and extensive knowledge, I was able to secure a lease the same day of my appointment. He stayed with me through the leasing process, past his normal hours, to ensure I got the best deal and my residency was secured. I can’t thank him enough.read more
Jessie Brennan
17:21 03 Dec 18
Wow! Ms. Brittany Lawver knocked it out of the park for us! Home Run! My daughter has been searching for the perfect place to live in Austin for 6 weeks now! We worked with another apartment locator who dropped the ball on us! Not Brittany! We were upfront with a past hurdle that needed to be addressed! Her research was through and she located a place that far exceeded our expectations! I highly recommend this amazing, enthusiastic young lady! Bravo Brittany!👍😎read more
Karen Berry
17:30 16 Nov 18
Brittany Lawver was amazing. She really went above and beyond my expectations. I would have never found such wonder friendly places that were close to my work without her help, and she was there for every step of the way.read more
lone132
17:18 16 Nov 18
A++! Kozmo was great! Went the extra mile to help me! He even provided transportation! Wonderful experience!
Stella Gorbrt
17:00 09 Nov 18
Jess was the *perfect* locator and I feel so lucky to have found her. She listened to my needs and walked me through the whole process professionally. I can’t recommend her enough.read more
Rachel Slack
00:42 06 Nov 18
After talking to numerous apartment locaters who had no real interest in helping me find an apartment, I finally found Brittany at Apartment Experts. She was so friendly, helpful and genuinely wanted us to find a place that was somewhere we loved. She definatly loves what she does, and it's pretty refreshing after thinking I would never find an apartment with a realtor. My significant other and I explained what we wanted in a place and she provided us with options that we loved so much it was hard to choose. Thank you again Brittany!!!!read more
Ryan Frazier
00:19 29 Oct 18
Brittany was the most amazing help ever!! She drove all the way to San Antonio to help me on my search for the best place for me. She did research and gave me multiple choices, and went with me to each one (all of them were great) until I found the one which suits me best!! Thank you so much Brittany, again, for all of your help and patience with me during the entire process!read more
Alyssa Laguerra
12:54 27 Oct 18
Brittany Lawver was so helpful. She contacted me very quickly after reviewing a post on Facebook. I told her my situation and met me all the way north to get started on looking for places for me and my son. Thanks Brittanyread more
Crystal
20:24 26 Oct 18
Brittany got in contact with me immediately when I needed help locating a apartment. She was so friendly and was willing to help me out no matter what. Thank you Brittany!read more
Meshell Serda
01:29 26 Oct 18
I went through over 10 realtors trying to find a place but it was just a horrible experience until I was seriously blessed when talking to Brittany Lawver. She was diligent, informant, resilient, and had an amazing response rate with such positive energy no matter what the time. She was just a blast to work with. Now I've applied at the place in Hyde Park where I was told by numerous realtors I'd never find what I was looking for in that area. She WILL find what you're looking for and I'd definitely recommend her 🤗read more
Madeleine Walker
16:48 09 Oct 18
As an apartment manger, I've gotten to work with a lot of locators. I have to say Becky Sailer is definitely one of the best. You can't go wrong going to her for help finding the perfect home for yourself.read more
Carl Bunch
20:14 29 Sep 18
Catherine Calia was SO helpful when my initial planned move fell through and I needed to find something fast, under budget, and in the perfect location. Literally found me something THAT DAY that was PERFECT for me and my pup! After weeks of trying to find something I liked on my own she was able to take me right where I wanted. I can't thank her enough! Highly recommended if you're having trouble finding what you need in the Austin rental market. Thanks Catherine!read more
Kat Tansey
20:45 09 Aug 18
Being new to the area, I had only vague ideas about where to begin my apartment search. I knew what I wanted out of an apartment, but nothing about location. Catherine Calia not only made this easy, but she made it fun. She helped me get into a home that I'm truly excited about. Catherine is the perfect balance of personality and professionalism.read more
DJ Watts
15:53 29 Jul 18
Agent: Catherine CaliaLet me start off by saying that I contacted Catherine, along with a number of other apartment hunters, several months before I was planning to move and she was the only one to follow up with me closer to the time. I gave Catherine a tough task of finding an apartment, in the summer, on a small budget in a certain area. She let me know from the beginning that it would be tough and that it was possible that I may not find one in my budget. She kept in touch frequently and let me know right away when an apartment showed up.We scheduled a time to meet at said complex to speak with a leasing agent and tour the grounds. She is very friendly and very good about keeping me posted about everything.I ended up applying at the complex and the process was slow, but not her fault at all. It took me about 2-3 weeks to get approved due to the lack of diligence from my current apartment, but she frequently checked up on the progress of the application process. When I didn't hear back for a while from the new apartment, she went ahead and checked on the status of things for me to help me stay informed. She made this process completely stress free for me and was extremely patient with my eagerness and all the questions I had, and trust me, I had A LOT of questions. I would highly highly recommend Catherine to anyone. She was amazing and I am so grateful for her assistance. Thank you Catherine!read more
Brianna Brumfield
15:26 21 Jun 18
Sean Burns is amazing!! Sean went above and beyond to accommodate my needs from the moment we spoke. I was super worried about my credit and budget. I didn’t want to end up in an old apartment in a bad neighborhood. Sean helped me find several apartments which met my needs and he knew all the right questions to ask the apartment staff. I highly recommend Apartment Experts South. Especially Sean!!!!read more
Shaniqua Robinson
00:52 21 Jun 18
I recently re-located to Austin from Houston and Sean Burns helped me get the perfect apartment. Sean is very knowledgeable and demonstrated excellent customer service. I’ve found the perfect location, price and square footage. I highly recommend Sean at Apartment Experts South.read more
Adriana Maldonado
04:57 10 Jun 18
Use Kent Miller!!! I was honestly kind of against the idea of using a locator at first, but then I got connected with Kent and he was a lifesaver. He's very nice and helpful. I told him what I wanted, and what I wanted to spend and he found me an incredible deal literally within 48 hours. It completely took all the stress off of me and made the whole experience enjoyable and I can't wait to move into my new apartment. Thank you, Kent!!!read more
McCall Weber
14:29 06 Jun 18
The Best Apartment locator in Austin is Andrew Harris. He helped us find multiple apartments that suited our needs at great prices. Thank you so much for your expertise. Your help was priceless.read more
William Sibick
03:15 01 Jun 18
Catherine Calia was SO great! She really is passionate about finding you the perfect place. She jumps in your shoes immediately and truly tries to understand your situation to ensure great results. Highly suggested. Plus, she’s from NY - if you’re from out of state, she will totally understand the hassle of out-of-state moving and apartment search! Thanks again, Catherine!read more
Dana Johnson
13:55 30 May 18
I had the great experience of working with Lauren Kinberger and the passion she has for Austin living is unmatched. Lauren found affordable options in safe locations with amenities that I didn't think would be possible. Lauren listened, used her knowledge and common sense and advocated for my best choice. I trust her & highly recommend her!read more
gar smitt
02:20 29 May 18
My apartment search was completely stress-free and fun, all thanks to Lauren Kinberger! She genuinely cares for others and will go out of her way to make your experience amazing! I 100% recommend Lauren to anyone who is looking for an apartment. I'm so excited to move-in to my new home and can't thank Lauren enough for her kindness and guidance!read more
Emily Omeis
01:14 28 May 18
Andrew was an excellent locator to work with! He took the time to send us a personalized email with several locations running specials around our move-in date, and even reached out to us with the newest specials BEFORE we had even relocated yet. Coming from Utah meant that we didn't know a thing about Austin, and he was very good about clarifying issues I was worried about, providing insider information, and making sure that each apartment complex was giving us the best deal available. We are very excited about the apartment he found for us!read more
Janell Callisaya
01:05 26 May 18
Catherine Calia was my Apartment Locator and she was a god send! I was trying to stay within a certain budget and certain area of town. She did all the research before our initial appointment and by the second location, I had found my future apartment. I've been in the apartment a few weeks now and couldn't be happier with the location Catherine found for me! Do yourself a favor and make the headache of apartment hunting a million times easier by having Catherine help you out!!read more
Kirsten Notaro
17:40 24 May 18
I needed to find a one bedroom and move out in less than a month and with one visit, Chey helped me find the perfect place, she was so kind and understanding of my situation. If I had known about this place when I first moved to Austin I would have saved alot of time and money. Definitely check them out when you are looking.read more
Selah Major
22:46 19 Apr 18
If you're reading this, call Apartment Experts and ask for Lauren Kinberger! My son and I visited Austin recently and had 2 days to look at neighborhoods, find apartment choices, evaluate them, decide, and land a place for him to live. Lauren took us to all of the complexes, asked questions we didn't think of, and we ended up selecting a complex Lauren had recommended that we hadn't even seen on-line! On top of that, she was a encouraging, gracious companion through the stressful process, telling us more about Austin and steering us perfectly. Thanks to Lauren, we found a great apartment with a great $$$ deal and had fun doing it!read more
David Johnson
19:12 10 Apr 18
Andrew was the best locator I could’ve asked for!!! I was leaving a very unhappy situation with my current lease, and he was super friendly and personable and worked with me to find the apartment of my dreams!read more
Stephanie Marina
20:44 06 Apr 18
I worked with Lauren Kinberger in my apartment search. She was extremely helpful, patient, and thorough in her assistance with apartments that matched my criteria. Would highly recommend as she made the entire process of locating an apartment painless and efficient.read more
Malcolm Bradford
15:43 27 Mar 18
I worked with Lauren Kinberger and cannot say enough good things about her! From her professional knowledge, to her personal character, she hit it out of the park. Lauren was so sweet and I had a lot of requirements for the perfect apartment that she worked around. She found my fiancé and I a great place for such an awesome price. Apartment searching is NEVER fun, but weirdly enough I had a great time with Lauren driving around Austin and talking to her while we hopped around properties. I felt I was in such great hands, she took care of everything for us! I would recommend everyone to get Lauren’s help searching for an apartment in such a big city with so many options. She took the stress away and I will definitely use her again in the future.read more
Heather McCord
22:08 20 Mar 18
I don’t know how he does it, but Steve is a master at finding a place on extremely short notice. I relocated to Austin 10 days prior and for 10 days tried finding a place through other locators and on my own with no luck. I had given up hope. Steve called a bunch of apartments, wheeled and dealed, and an hour or two later I was signing the lease to my new place.read more
June Wright
01:18 08 Mar 18
I worked with Catherine Calia to find our dream apartment in Austin. She was incredibly friendly, professional and knowledgeable. It was a true pleasure working with her. She made the process a breeze!read more
adam dannewitz
05:20 20 Feb 18
I was about ready to give up looking for a nice place to live when my brother suggested an apartment locator. I found Ms. Kinberger, at apartment expertsand she explained with calm enthusiasm that she could find me an ideal place to live. A couple of hours later I had a luxury apartment that had a promotion that was worth it. My family and I are now living comfortably and at ease. Thanks Lauren!read more
victor zuniga
01:15 11 Feb 18
I met Catherine Calia, from Apartment Experts, and was inspired by her enthusiasm for real estate and apartment locating. She cares A LOT about her relationship with her clients and never gives up! I enjoyed her expertise and charm as a Real Estate Agent. Thanks for your time Catherine! #rockstarsread more
Wesley Price
02:51 04 Feb 18
After having to relocate to Austin due to a natural disaster I was in desperate need of help. I new very little of my surroundings and no family or friends that could help. I was very fortunate to have Austin Joseph as my Locator. He worked with identifying exactly what my needs were in terms of budget & location and was able to find me just the perfect place so I could begin to feel at home.read more
LIZ JEANNETTE GONZALEZ
02:43 02 Feb 18
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